Help Mewie settle in.
Use this page for install, the 7-day free trial, activation, transfers, refunds, and privacy-safe support.
Quick start
- Download the Mewie installer from the website.
- Open Mewie and start the 7-day free trial. No card is required.
- If you bought a license, paste the license key from your email.
- Activate this Mac. A paid license allows one active Mac at a time.
- Grant only the local permissions you want Mewie to use.
- Pet Mewie, customize her look, and try one tiny focus win.
License email did not arrive
Check spam, promotions, and the email address used at checkout. If it still does not arrive, email support@mewie.app from the purchase address. Do not send a full license key.
Lost license key later? Email from your purchase address and, after a quick ownership check, we revoke the old key and issue a fresh replacement. Keys are hashed and not stored in plaintext after delivery, so the original cannot be re-sent — a replacement is the recovery path.
Checkout opens after release
The Buy buttons open Stripe only after the website has a valid Mewie installer manifest. If checkout says the installer is not published yet, wait for the download card to show a versioned DMG first.
Activation failed
If Mewie says the key is invalid, copy the key directly from the email and try again. If Mewie says the license is already active on another Mac, deactivate Mewie on the old Mac first. Old Mac unavailable (sold, wiped, or broken)? Email support and we release the stale device slot after a quick ownership check.
Trial ended
The trial is 7 days per Mac and starts from the app, not the website. After it ends, Mewie stays visible but sleepy. Buy once or enter a license key in Mewie to wake her again.
Community and feature requests
Join r/mewie for feature requests, launch notes, and Mewie setups. For license/payment help, email support@mewie.app.
Moving to another Mac
Open Mewie Settings, choose License, then deactivate this Mac before activating the same key on the new Mac. If the old Mac is unavailable, email support with your purchase email and the last four characters of the key if you have them.
Permissions
Mewie can use cursor position, app focus, typing rhythm, timers, and local agent event kinds. Trial and license checks send entitlement and device metadata only. She does not read typed text, prompts, code, terminal output, screenshots, messages, documents, browser contents, full local paths, full license keys, or receipt signatures.
Integrations
Local tools can tell Mewie a tiny status by writing JSON to ~/Library/Application Support/Mewie/agent-event.json. Mewie shows only the recognized tool and event kind, such as thinking from Codex. Supported kinds are started, thinking, waiting, completed, and failed.
A legacy message field is accepted but ignored. Do not put prompts, code, terminal output, browser contents, private file paths, secrets, customer data, files, or screenshots in the event file. Mewie polls the local file for short-lived state and does not send telemetry from the bridge.
From the repo root, use Scripts/mewie-agent-event thinking Codex, Scripts/mewie-agent-event completed Codex, or Scripts/mewie-agent-event waiting "Claude Code" 120. For smoke tests, set MEWIE_AGENT_EVENT_FILE to write somewhere else.
Support Report
In Mewie, open Settings, then Help, then Support Report. You can email support from there and optionally paste a report after skimming it. The report is designed to include version/build and diagnostic state, not private content.
Refunds
Email within 14 days of purchase if Mewie is not a fit or you bought by mistake. Refunded licenses are deactivated so the device slot can be released cleanly.
Release Notes
Mewie 1.2.1
Small fixes for the moments around the trial and license.
- Paid licenses recover with a check or the same key—never a second purchase prompt.
- Trial and purchase actions stay out of the way once you have paid.
- First run is calmer, with fewer permission requests and clearer next steps.
- Clicks follow Mewie's visible size more accurately.
Updates are signed and verified before installation. Small previews are also posted in r/mewie.